📝 Template policy — the seller should review and adapt it before going live. Not legal advice.
Refund & Cancellation Policy
Last updated: 30 October 2026
The eBook is a digital product, delivered as a download (instantly for Razorpay payments; after a manual check for direct UPI paymentsafter we manually check your UPI payment). Because a downloaded file cannot be "returned", our policy is:
No refunds after download
Once the eBook has been downloaded, the purchase is final and cannot be cancelled or refunded, except in the cases below.
When we do refund
- Failed payment: money was debited but the order did not complete. (Usually your bank or Razorpay reverses this automatically within 5–7 working days.)
- Duplicate payment: you were charged more than once for the same order.
- Manual UPI order not approved: if you paid our UPI ID but we could not match your payment, send us the payment screenshot and UTR; if the money reached us, we approve the order or refund it to the same UPI account.
- Problem with the file: the file doesn't download or open and we can't fix it for you.
- Not downloaded: you paid but haven't downloaded either edition, and you ask within 7 days.
Write to us within 7 days of payment with your Payment IDorder code and UTR / UPI reference number. Approved refunds go back to the original payment method within 5–7 working days.
Cancellation
Orders can't be cancelled after a successful payment because delivery is instant; see the cases above.